Cable and Internet

All condominium units at Shadowood are provided with Comcast's video and internet services as part of the condominium's utility and amenities package. As with all assessments, unit owners (not tenants) are charged for these services, at prices which may change from time to time, on the monthly billing and assessment statement from the Association's management agent. Effective October, 19 2009, the service package includes the following:

For ALL Comcast customer support call 888-889-5471 (Monday - Saturday 8 AM - 9 PM) -- DO NOT call the Shadowood office!

Channel 970 is the Shadowood Community Channel. This is a closed-circuit channel available to the 450 Shadowood units and on our website. If you would like to place content on the channel, please send an email to webmaster@shadowoodcondos.com with your request.

IMPORTANT DETAILS:

Advantage Community Management, on behalf of the Association, bills all Shadowood condominium unit owners (but not tenants) for video and internet services. Residents will be responsible for subscribing to, and paying for, any extra services, including premium channels, HDTV higher-bandwitdh internet services and others. No cable box is required for the standard video service, but residents will be responsible for obtaining and returning all customer-premises equipment (CPE) including converters, remotes and modems. The Association will neither supply, nor be responsible for, the CPE.

SCA will not allow any contractors to enter condominium units under any circumstances: you must be present and grant access. The wiring and cabling installed between each condominium unit and the Comcast access pedestal behind each building is private property belonging to the SCA unit owner. Each SCA unit owner owns and is responsible for these cables; as such, any repairs to, and expenses with replacements or maintenance of, these cables are the responsibility of the condominium owner.

As a reminder, the bulk pricing is for all 450 Shadowood units; there is no option to be excluded from the services or charges.

The Shadowood TV Channel is included in the service and replaced the existing channel 10 on the Comcast lineups. The previous content on Channel 10 is no longer available within the Shadowood property.

For details on the program, click here

For details on additional Comcast services, click here

For details on Comcast High-Speed Internet features and benefits, click here

Comcast TV and High-Speed Internet Services