Cable and Internet

All condominium units at Shadowood are provided with Comcast's Expanded Basic (analog) video service as part of the condominium's amenities package. Unit owners are charged for the service on the monthly billing and assessment statement mailed by Armstrong.

High-speed internet service will not be included in the condominium amenity package. Retail or promotional pricing is available from the internet vendor of your choice.

If you have no TV signal, or your video or internet services are not working correctly, call the number below for assistance.

For customer support, call Comcast on 703-716-9701--DO NOT call the Shadowood office or Armstrong.

Channel 10 is the Shadowood Community Channel. This is a private channel available only to the 450 Shadowood units and on our website. If you would like to place content on the channel, please send an email to webmaster@shadowoodcondos.com with your request.

IMPORTANT DETAILS:

Armstrong, on behalf of the Association, bills all Shadowood condominium unit owners (but not tenants) for expanded basic analog video services only. Residents will be responsible for subscribing to and paying for any extra services, including digital cable, premium channels, HDTV internet services and others.

SCA will not allow any contractors to enter condominium units under any circumstances: you must be present and grant access. The wiring and cabling installed between each condominium unit and the Comcast access pedestal behind each building is private property. Any repairs and expenses with replacements or maintenance to these cables are the responsibility of the condominium owner.

As a reminder, the bulk pricing is for all 450 Shadowood units; there is no option to be excluded from the services or charges.

Summary: Each apartment is connected to the Comcast network and provided with analog video programming service of approximately 85 channels. Each apartment will be given one video (TV) connection; residents provide their own televisions, computers and any network or routers necessary to serve your unit.

The Shadowood TV Channel is included in the service and replaced the existing channel 10 on the Comcast analog and digital lineups. The previous content on Channel 10 is no longer available within the Shadowood property.

Cable Television and High-Speed Internet Services