Nichole Flippin was elected and Rodgerick Newhouse was re-elected to serve three-year terms. Congratulations to them and a special thank you to to Jim Purvis for three plus years of dedicated service. We look forward to your assistance on the covenants committee as we commence the bylaw restatement efforts next year.

Master Insurance Policy

Please be advised that as of 10/26/11 the Association's master insurance policy will be provided by Travelers. The insurance certificate is attached to the back of the November Shadoword newsletter and, as always, posted on the resale page. Click here for the master insurance policy certificate of insurance.

December Statements

Some of you have inquired about your December assessment statements. We thank you for your concern and for being prompt payers and we apologize for the delay in processing statements this month.

Did I miss receiving my statement? No. December assessment statements were mailed on December 5th.

Why are the statements late? Creating and maintaining accurate account data is required by contract and the law. The management agent is taking extra time to ensure that all accounts are properly created and that the data and amounts are current and accurate. This has taken more time than anyone anticipated and American Management of Virginia apologizes for the delay.

When will the statements be mailed? Assessments statements were mailed on December 5th.

Will I receive my statement by email? If you subscribed for an estatement, you will receive your statement notice by email.

Will I be charged $10 for a mailed or printed statement? The Board has waived the $10 assessment for all October mailed statements only. As always, statements printed at the office incur a $10 assessment and November emailed statements are free of any charges.

Why do I have to sign up for these services again? e-statements and ACH are permission-based services governed by custom and the law. You previously contracted to gave your permission to Advantage, not American Management of Virginia. We must respect that permission and must ask for it again before offering any e-services. This, of course, is not a board or management decision; it is the law.

Will I still have time to pay on time? Yes. The Board of Directors will likely review the matter at its next meeting.

Will I be assessed a late fee? No; provided your account was otherwise in good standing but for the management agent delay in processing and delivering statements.

How much is the November assessment? Monthly maintenance assessments are the same this month as last as the Cable TV and Internet assessment. Water/sewer; gas and electricity assessments will be printed on the statements.

How do I create a work order? For now, email office@shadowoodcondos.com. After you have received your on-line account credentials next week, please log into your account and create and manage work orders there.

If I still have questions, what do I do? Review the Association's covenants (to which you and the Association are bound) at the website. If your question has not been answered in this email or by reviewing the covenants and governing documents, please email the management agent.

New Management Agent

Shadowood is delighted to welcome American Management of Virginia (AMV) as our new management agent as of September 6, 2011. American Management brings decades of experience and professionalism to Shadowood, has two large and growing local offices and brings to SCA a broad-based staff of certified management and technical professionals all at a lower cost than we were paying with the former management agent.

Each unit owner will be receiving a welcome letter from AMV shortly with information on how to set up a new on-line account, transfer ACH and other payments and subscribe for new on-line services. Few, if any, on-site changes will occur. Please join us in welcoming AMV to Shadowood!

NOTE: For the safety of all unit owners, ALL ACH payments handled by the former management agent were cancelled. All September payments must be paid by the unit owner. Again, NO ACH payments are being processed for September.

H2Options Water-Loss Program

H2Options, Shadowood's water-loss management contractor, repairs tub, toilet, and sink leaks at no charge to either the Association, owners or tenants. If you have a faucet, tub, sink or toilet leak, call 703-242-2201 to schedule a FREE repair. As always, water emergencies (floods) of any kind should be called in to Shadowood at 703-620-5444.

Free Smoke and Fire Alarms; Free "Batteries for Life"

Fairfax County offers free smoke and fire alarms and free batteries for them for life. Call the Fairfax County Public Information and Life Safety Information office 703-246-3801 or the Fox Mill station at 703-860-2680 if you would like to take advantage of this program. Please note that only owners residing in their units qualify for these services. Landlords or non-resident owners must provide working smoke alarms in their units and are, unfortunately, ineligible for these programs.

More information can be found by clicking here

Fire and Rescue General information

All Units have heating OR air conditioning at any time

More information is available on the HVAC upgrade page.

Heat pumps can heat or cool at any time and at the occupant's choosing.

"No Heat or No Air Conditioning" service calls are NEVER provided as emergency services after business hours and on weekends. Only unit owners, and not tenants, may authorize service calls, and unit owners will be assessed an administrative fee of no less than $35 per incident when no emergency exists. Please consider waiting to file a "No heat or no A/C" service call until normal business hours or filing a work order for a/c service from your personal account page. Report emergencies by calling 703-620-5444.

Energy-Management System

The Shadowood energy-management system manages all heat pumps and related controls. The energy management system operates 24 hours a day, 365 days a year. See SCA Policy Resolution 2010-02 for details.

Special price on 4-pack energy- and money-saving CFL light bulbs

The Leadership team has made available a specially priced set of four compact fluorescent light bulbs for SCA residents. The 14-watt bulbs, which produce as much light as a traditional 60-watt bulb, will save over $57 worth of electricity and last ten times longer than energy-wasting incandescent light bulbs. Best of all, these bulbs are priced at only $5 per four pack. Available while supplies last at the clubhouse. Please note that only checks or money orders can be accepted; cash or credit cards cannot be accepted.

Car Washing Area Permanently Closed

The SCA car washing area is permanently closed. Please remember that vehicle washing, detailing or other vehicle maintenance is not allowed anywhere on the SCA property at any time.

Reston Parking Restrictions

Visitor and Guest Parking Available

Guest parking decals are available for purchase from the on-site management office. Cost is $10 per day per permit. Checks or money orders (made payable to "SCA") are accepted at the SCA office. No cash or credit cards can be accepted.

Payment Reminder

If you are sending your payment (either directly or via a bill-payment service), it must be addressed to a PO Box in PHOENIX, AZ or it is going to the wrong address. Although the board has waived some late fees and interest in the past, because of recent court orders, the Board no longer has any authority to waive any late fees. Your payments in full must be received on or before the 15th or each month to be considered on-time. PLEASE ensure that your account number is on your check ESPECIALLY if you use a bill-payment service!

How Can You Help Shadowood Help You?

Simply by complying with the points below, all of us will avoid future headaches and administrative fees, and we will enjoy Shadowood as the great community it can be!

Proof of Insurance. Provide the management agent with a copy of the declarations page of your homeowner’s or renter's insurance showing your liability coverage--all those without proof of insurance on file 30 days after moving into a unit will be called to a hearing where services (including air conditioning and parking) will be suspended. As a reminder, tenants must have their own, separate liability insurance and may not be declared as additional insured on landlords' policies.
Updated Address. Make sure the management agent has the correct mailing address for your billing statements, particularly if you live off site.
Water Leaks? Promptly report to the SCA office any leakage or water issues that you notice. The association provides FREE leak repairs.
Smoke Alarms. Make sure your smoke alarms are functioning properly and have fresh batteries or live connections to a power source. If your smoke detectors are part of an alarm system, please provide the Shadowood office with evidence of the connection and any special testing requirements for your unit.
Pets. Keep the office updated with current information on any pets housed in your unit; keep your pets' vaccinations current and pay your required Shadowood pet fees.
Renting your unit to tenants? Keep the office updated and copied on status and documentation of any tenants residing in your unit.
Current Vehicle Registrations. Notify the office if you are in the military AND have an active-duty assignment at Ft. Belvoir or have non-Virginia license plates or a legal excuse from having updated registration and a valid inspection sticker for your automobile(s), so that you won’t run the risk of being towed. Please notify the office immediately of lost/stolen SCA parking decals.
Trash and Recycling. Place your trash and recycling materials IN a dumpster, NOT on the ground. If the dumpsters are full in your area, you must go to another dumpster on the property. It is NEVER acceptable to place trash or recycling materials on the ground.

SCA provides digital cable TV service and high-speed internet to the units. Click this marquee banner for more details.

Results of the Special Meeting of the SCA Unit Owners